IMPORTANT NOTICE: From 1 October 2023, all learners attending SkillsFuture Singapore's (SSG) funded courses must take their attendance digitally via the Singpass App.

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Customer Service Excellence in F&B: What It Really Means Today

In Singapore’s competitive F&B scene, great food alone is no longer enough. Diners today expect not just a meal — but a complete experience.
From the moment a customer walks in to the time they leave, service quality determines whether they’ll come back or leave a review that shapes your brand reputation.

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Refresher Food Safety Course: When and Why You Need It

Working in Singapore’s vibrant F&B industry offers exciting opportunities — from hawker centres and cafés to restaurants and catering businesses.
But while many start as kitchen assistants or food handlers, few realise how quickly they can move up the ladder with the right training.

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How WSQ Certification Boosts Your F&B Career in Singapore

Singapore’s food and beverage (F&B) sector is a powerhouse — from bustling hawker centres to Michelin-starred restaurants, cafés, bars, and catering businesses. Behind the scenes, one thing keeps this industry thriving: skilled and certified workers who uphold food safety and service standards.

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Food Safety Training in Singapore – Top 10 Questions Answered

Singapore’s F&B industry is world-famous — from Michelin-starred restaurants to hawker stalls that draw tourists daily. But behind every delicious plate served is a responsibility: keeping food safe for consumers.
That’s why the Singapore Food Agency (SFA) makes it mandatory for food handlers to undergo training and certification. But here’s the problem: many workers and even business owners remain confused about what course is required, how to register, how much it costs, and what happens if you don’t comply.

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Food Safety Course Level 1 in Singapore: Everything Beginners Need to Know

Looking to work in Singapore’s food and beverage industry? The Food Safety Course Level 1 is a must for all food handlers. This 1-day course covers key hygiene practices, food contamination prevention, and safe handling. Upon completion, you’ll receive a WSQ certificate recognized by the Singapore Food Agency (SFA). Ready to get started? Learn more and register today!

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Top 5 Food Safety Trends in Singapore’s F&B Industry for 2025

In 2025, food safety in Singapore’s F&B industry is all about digital traceability, sustainable packaging, AI, and continuous training. These trends highlight the need for skilled staff to keep up with evolving standards. Xprienz’s WSQ Food Hygiene courses equip your team with the knowledge to stay compliant and future-ready. Ready to upgrade your food safety practices? Learn more today!

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Beginner’s Guide to Baking in Singapore: How to Choose the Right Baking Course

New to baking and not sure where to start? Whether you’re baking for fun or dreaming of a career in the F&B industry, Singapore offers a wide range of courses—from 1-day beginner workshops to WSQ-certified training. In this guide, learn how to choose the right baking course based on your goals and how Xprienz can help you build skills that rise to any occasion.

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