Xprienz

Courses

Introduction to Software Problem and Project Management Practices

Course Information

Fees & Funding

SC - Singaporean Citizen

  • Course Aim
  • Course Outline
  • Entry Requirements
  • Brochure

This module is designed to equip learners with the skills and knowledge to differentiate between incidents, problems, and known errors, understand the Incident Management process and the activities within the process, categorization and prioritization of incidents, identify tools and systems used in Incident Management for recording and reporting incidents.

After attending the course, learners will be able to:

  • Identify an overview of incidents, problems and errors
  • Identify an introduction to Incident Management
  • Identify an introduction to Problem Management
  • Identify an introduction to IT Project Management
  • Perform and manage a small project
  • Be at least 18 years old.
  • Upper secondary academic qualification and above or be able to speak, listen and read English (WPLN Level 4)
> Total Course Fees ( Before Funding or Subsidy ) Fees ($)
Full Course Fee (excluding GST)
$1,000.00
GST on Full Course Fee
$70.00
Full Course Fee (including GST)
$1,070.00
> (Self-Sponsored)
- LTVP+, PR, or SC 21 to 39 Years Old,
(Employer-Sponsored) - non-SME <40 Years Old
Fees ($)
Course Fee Funding
(up to 50%)
$500.00
Course Fee per Trainee
(Nett Course Fee excl. GST)
$500.00
Course Fee payable per Trainee
(incl. GST)
$570.00
Funding Category
50%
> (Self-Sponsored) - SC 40 Years Old and Above,
(Employer-Sponsored) - non-SME >40 Years Old
or SME
Fees ($)
Course Fee Funding
(up to 70%)
$700.00
Course Fee per Trainee
(Nett Course Fee excl. GST)
$300.00
Course Fee per Trainee
(incl. GST)
$370.00
Funding Category
70%

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