COURSE OBJECTIVES :

On completion of this unit, participants will have the skills and knowledge to project a positive and professional image and transfer learning to the workplace. On completion of this unit, learners should be able to: Recognize the impact of one’s professional image and persona on the organisation Project a professional image and persona in accordance with organizational guidelines Demonstrate effective communication skills when interacting with customers at the workplace.

COURSE CONTENT :

  1. Recognise the impact of one’s professional image and persona on the organisation
  2. Project a professional image and persona in accordance with organisational guidelines
  3. Demonstrate effective communication skills when interacting with customers at the workplace
  4. Methods to project a professional image and persona
  5. Principles of effective communication
  6. Non-verbal communication skills
  7. Types of customers

FEES :

The course fee is $150 /pax (GST applicable). SDF subsidies are available. Please Click here for more information.

SkillsFuture Subsidies :

SSG offers up to 90% subsidies for these course fees. For the various funding amounts, please Click here to find out more.

Payments :

Payment is preferred cash-less; either via NETS/GIRO/PAYNOW, company cheque (for company enrolments), and Skillsfuture Credit where applicable.

Enrollment and Schedules :

Enrollment can be done though phone, email or our online schedule

All courses indicated here are scheduled to run (confirmed dates).

Contact No: +65-64389693

Email: enquiries@xprienz.com