About Us
XpRienz Hospitality & Tourism Academy is a subsidiary of XpRienz (Singapore), a training organisation based and incorporated in Singapore since 2004. XpRienz (Singapore) is one of the Singapore Approved Training Organisations (ATO) for Workforce Skills Qualifications (WSQ) that offers WSQ courses to Adult learners.
The Singapore Workforce Skills Qualifications (WSQ) is a national credentialing system that trains, develops, assesses and certifies skills and competencies for the workforce. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, an agency of the Singapore Ministry of Education, which awards the WSQ certifications.
Our aim in establishing this Academy is to develop the workforce in the hospitality and tourism industry by promoting holistic development of the workforce through technical and generic skills and competencies and support economic development to drive the tourism industry in Thanh Hoa and other provinces in Vietnam.
Our team of professional and dedicated Educators are committed and zealously eager to produce the next generations of globally competitive and highly skilled hoteliers.
Our vision
To be the leading Hospitality and Tourism Academy renowned for its excellence in competency-based training programmes
Our mission
To inspire, nurture and equip learners with valuable skills and knowledge for global demands and challenges by offering holistic, effective and relevant curriculum.
Our Values:
- L – Lifelong Learning attribute is something we strive to instill in all staff and learners.
- E – Exemplary mentoring by leading, inspiring and promoting excellence in learning.
- A – Accountable in all our business practices, with the society and the environment.
- D – Dedicated Educators to deliver quality training with pride and competence.
- E – Equal opportunities through conducive, merit-based learning environments.
- R – Responsible in enhancing values and professional ethics to our stakeholders
Do you have the drive to do what it takes to be successful in the hospitality industry?
A career in the hospitality industry has no boundaries
The travel, hotel and tourism sectors are booming and offer you a career path that literally spans the globe. Hospitality and tourism jobs can be found in hotels, resorts, spas, cruise ships, conference and event centres, tourist attractions and country clubs. And these opportunities aren’t just found in Vietnam – they are available all around the world!
Acquire the right skills and knowledge for professional advancements
Additionally, hospitality is a field in which great talent is rewarded and promoted. With solid skills and education to support your career, you’ll find plenty of opportunities to challenge your skill set as you climb the professional ladder.
This course provides entry-level employees with the skills and knowledge of basic housekeeping operations. Housekeeping or room attendants are key caregivers to hotel guests. They provide the wholesome touch to ensure quality of the overall guest experience during their stay – from comfortable and well-made beds to sleep in, thoughtfully prepared guestroom amenities, to a clean and hygienic bathroom to shower.Hence, it will enhance guest overall.
This course provides entry-level employees with the basic skills and knowledge of food & beverage (F&B) services. An F&B server is responsible for serving food and beverage with exceptional service to customers, performs pre-service activities, sets-up the dining table, serves food and beverage orders including modifications and special requests, delivers the correct food to the corresponding tables, clears finished courses and table at the end of service. The server is also responsible for computing food or beverage service bills and verifying completion of customer orders.
This course provides entry-level employees with the skills and knowledge of front office operations. Front Office Receptionists are usually the first and last hotel staff to handle guests. Hotels normally depend on them to make a favorable first impression; and a memorable parting impression. Thus, it will enhance guests’ overall accommodation experience.